CUSTOMER SURVEY

CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Gary Wille's Auto & Tire Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Gary Wille's Auto & Tire Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

Quote reviewicon

What a wonderful customer service experience I just had from Tyler, Hunter and the crew. I came in at 4:40pm on a Tuesday with my 8 year old and puppy in tow as my car decided to go on the fritz (thankfully near the shop). Even though it was end of the day, Tyler took great care of me and even found me a rental car (as all of theirs were out being used) as I had to pick another kid up by 6pm. It was such a relief to be taken care of so professionally and quickly. Then, to top it off, they found me the part that was needed (that all of us thought would take much longer-I wasn't sure when I'd be able to get my car done) and had me back in my car by 1pm on Thursday. Just tremendous service and turnaround. Thank you so much, guys. Oregon is lucky to have you as a business in our community.

, 07/23/2021

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As a mom with kids it’s so nice to know I can trust these guys to take care of my van! The repairs and maintenance I choose to do was going to take about 2 days. They also found a ball joint they installed last year was showing early signs of failure and took care of it for me under warranty! They gave me a free loaner vehicle AND Tyler even uninstalled my kids car seats and re installed them in the loaner vehicle! All while taking great care to be sure my kids would be safe! That’s service! Thank you so much for taking care of us!

, 07/08/2021

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Outstanding service and very professional. Tyler and the whole staff are very knowledgeable. I’ve been taking our cars there for a few years. I recently bought a new truck under warranty. The engine light came on so I stopped to see if they could tell me what was wrong. He plugged the computer in and told me free of charge. This is the only place I will take my vehicles (once the warranty expires.)

, 07/07/2021

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