Gary Wille's Auto & Tire Center
REVIEWS
You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Gary Wille's Auto & Tire Center:
This place is amazing. They treat you like a person. The people who work there are amazing and friendly. I have a BMW and I use to take it only to BMW of Madison. That will never happen again. They treated me bad and lost me as a customer. Highly recommend this place!!
Thomas Beckwith
We dropped our car off late on a Sunday evening, with a flat tire. I was delighted to get a call on Monday morning with a diagnosis of the problem and my car was fixed that afternoon! they have always done excellent work for us!
Cathrine Wunderlich
Absolutely outstanding service! Car runs as new and rides like that too.
Al P
My car was doing some weird electrical stuff, flickering lights, random warnings, etc. They were able to quickly diagnose the issue and get it fixed in the promised time frame. They also explained what was wrong and why it was a problem (in non-car person language).
Nicole Dengel
Friendly, courteous, cost conscientious, and very easy to work with. We moved away for a couple years and are so very happy to be back with a business that is trustworthy. Thank you for the awesome results!
Mary Perkins
Great service, and always friendly team at Gary Willie's. Thank you!
Eric Hawkinson
Had a tire issue, went in the morning without an appointment, and they were able to fix it within the hour
Jack Lang
Appreciate the quick turnaround
Chris Mustacci
Always happy with great service, friendly staff & reasonable pricing. Get it done right the first time.
sue zyhowski
I’ve had my car serviced here multiple times over the past 3-4 years and I won’t go anywhere else! The guys are super friendly and thorough in explaining everything discovered in the diagnostic review. Also got my car done in very reasonable time. Much appreciated!
Melissa N
Was able to get me right in and everyone was very polite.
Sam Bouti
Great service and they didn’t pressure me to spend more than I intended. Gave me excellent information without being pushy. Will definitely return.
Cottage Hardcore
Awesome service and very knowledgeable!
Irina Konetzke
Dropped off my daughter's car for some necessary repairs.
Mark True
Our 2011 Subaru drives like it's new after the Willes crew did an engine tune up and repacked the wheel bearings. We have used their services on both of our older cars many times and have always been extremely pleased with the work they have done. Their preventive maintenance has helped to keep our older cars in tip-top shape!
Mary Jo Gracz
I am new in Oregon & I like to keep my vehicle in good repair. I am very pleased with the service I received. The inspection report was very thorough and let me know about my auto needs. I will very certainly take my vehicle back to Gary Wille's when ever I need repairs or PM work done.
Gary Graves
Great customer service and super helpful!
Stacy Wolfe
I got some bad news from Willie's that my car was beyond repair. I came to remove my personal items and told them I would make arrangements to get my car removed from their lot. They gave me good advice on who to call and even said I had time. Could have been worse!
Al Leggett
Always great.
Brian Awesomesauce
I appreciate the ease of getting appointments and complete checking of all maintenance items. I always know what was done and what things we are watching. Surprise maintenance needs are rare.
Tom Kirchdoerfer
Over the last couple years, Gary's has continually earned my business. Excellent communication, thorough service, and loaner cars as needed are hallmarks of this company.
Etemte
Good service for a good price.
Scott Zagrodnik
Excellent service. Very professional and affordable repair.
William Ducett
Always appreciate the care they take on our vehicles.
Kathy Woerth
Always great service
Nicole Spicer
Friendly staff, quality work, fast turnaround!
Jason Kysely
I love that they give us a heads-up on things that will need to be done sometime in the next 6 months or so and provide cost estimates for them so we aren't blindsided by an unexpected cost.
Mark Walker
They are very professional, kind they go above and be on to assure the best quality work.
Brad Clute
Great service! I would definitely bring my vehicle here again.
Amanda Peterson
I am always greeted with kindness and listened to with open ears. The staff in the office is welcoming and helpful. I appreciate the overview assessment and scorecard (red, yellow, green) that is sent, even including photos and descriptions of recommendations. I'm grateful that they call prior to performing any services beyond what I originally requested, and are able to give me a monetary estimate immediately over the phone.
Kaitlyn C
Was pressed to get my car fixed after my engine light came on. Brought it in the day before, a holiday and they indicated that they were all booked up. They could only promise to pull the code to see what the trouble was and if it was still safe to drive until we could get it fixed. Was pleasantly surprised when they called later that day that they pulled the code, identified the problem, and could fix it the same day. Thank you.
Steven Baumgart
Very pleased with the service on my car.
Mark Faber
Tyler and Hunter are very professional. We always receive excellent service at Gary Willies.
Terri Beglinger
Gary Wille's Auto friendly, helpful. Great Job.
Sally Cox
Hunter and Tyler are so great to work with!
Emma Zoe Lyons
We are long term clients and will not take our vehicles anywhere else. The staff is professional, very accommodating, and very competent. The pricing is very fair.
Karen M
Did a great job, quick work, and checked car out totally, very happy with work.
Daryl Booth
Gary Wille's did a great job on the work I had done there this spring. This recent visit was just for an oil change but I will be returning to have any future work done there. Great people to work with!
Marcia Gavigan
A return customer here. I see no reason to fix my autos elsewhere at this time. I just wish they did not break!
Greg V
Despite being very busy they were able to get me in and get me a loaner.
Nick Van Hoy (Atomicmass12)
We have been using Gary Willie's for a couple of years. Easy to make appointments, Tyler & Hunter are very personable as well as professional. We appreciate the text messages of our vehicles health. Prices seem reasonable & work has always been top notch. We like to support local businesses & highly recommend Gary Willie's Garage.
Lisa Brown
Great service helped me out last minute, right before they closed and had a part that no one else had in the area in stock! Thanks to the great staff over at Gary Willie's Auto!
Joshua Fisher
Gary Wille's Auto service has done a great job of keeping our 2015 Toyota Corolla in safe driving shape! Thanks!
Nancy Cox
Always thorough and friendly. Thanks! Also appreciate the updates and inspection reports. Very professional!
ELIZABETH BREED
They are always so easy to work with and straight forward with what is going on with our vehicles.
Heather Berndt
Very professional and friendly.
Jay Bailey
I always have excellent service and I know Gary Willie Auto always has my best interest at heart!
Nancy Beschta
Outstanding auto care for our entire family. They have earned our trust again and again. We'll never go anywhere else.
Doug Hobson, MD
Great service yesterday to fit my tire. It needed a plug cause there was a screw in the tire. It was a last minute call and was able to get it in and out before end of the day. Thanks again!
Richard Thomas
Did exactly what was asked and car is running great.
G GP
Once my factory warranty was up I started going back here again. They are great, way quicker than the dealership, better work, and a fair price. They found stuff that the dealership missed while my truck was under warranty, so I'm done with that dealership. Tyler, the person working up front, has always been great to work with as well. He has always been straight with me about what's needed, has always been accurate on rough quotes, and is very knowledgeable. It's refreshing to see that there are still honest shops in our area.
Rob Carlon
I have taken my car to over 7 auto shops in the past 3 years. The past 3 years my car has felt off when driving compared to when I first got it. My car has had 1 owner before me and I've had it for 6 years now, it is a 2008 Ford Taurus. This is the only auto shop that has found the source of the problem, rather than just guessing and charging me. They have taken great care of my car. They don't up-charge you, they are communicative, honest, and up front. They took care of my husband's car, by finding a suspension problem that can get worse if not taken care of right away, which 2 other auto shops missed weeks apart from each diagnostic. AMAZING WORK & PEOPLE!!
Allie Goins
My car was towed here after exhaust broke. They were extremely communicative and helpful! They ultimately weren't able to fix my exhaust because there was a part they couldn't get, but they recommended another place I could go and made sure my car was safe to drive there. The shop they recommended was affordable and able to fix my car the same day!
Jessica Hoffelder
My transmission died on my way home from work, took it in to get it looked at, my car is so old it's not really worth saving, but not only was the whole staff so kind and helpful to me, they helped walk me through a bunch of stuff I don't understand (I'm not a car person) without making me feel like an idiot. Hunter especially was so helpful to me on the phone and in person to figure out what I should do with my old car. Gary Willie's has only ever been an amazing local business, and I'm incredibly grateful we have such a helpful and welcoming business in Oregon.
Paige Bartley
These guys are amazing. My mother brings her vehicle in and they always take care of her. Im in the car buisness and have no worries about Gary Wille's making sure they keep her safe and on the road. Highly recommend. Thanks Gary Wille's and staff.
CRAIG KRUEGER
Quick scheduling, good pricing, and friendly!
Melody Ward
Gary Willie's is AMAZING - I needed something way out of the ordinary that will probably never be requested again, probably something other service stations wouldn't have bothered with because it was no gain for them. The gentleman that helped me was so kind and very helpful, even gave me some good advice. I will definitely be back for all my vehicle service needs!! Thank you so much!
Kelly Corcoran
I am so impressed with Gary Willie's Auto & Tire Center. I needed a document that would show the current mileage on my vehicle for a cancellation on a car warranty that I should have never purchased. I needed it that day and didn't want to have to drive 60+ miles back to the dealership so I took a chance that Willie's would be able to help. I had done one oil change with Willie's probably over 7 years ago with a different vehicle, so I wasn't in their system any longer, but that didn't stop them from helping me. The gentleman that helped me was so kind and even gave me some great advice. He gave me the print out I needed within 5 mins and was an absolute pleasure to work with! I WILL be doing all the services needed on my new vehicle at Gary Willie's Auto & Tire Center. Thank you so much!!
Kelly
The staff here are amazing. Very thoughtful, kind and solution oriented.
Casey (Perrette Bonneau)
So friendly and always fair and honest.
Mindy Willard
Today we hit a block of ice and it damaged the front end. We are visiting from VA and need to drive back tomorrow. I called and they offered to look at our car last minute and they were speedy! So grateful for your great customer service!! We would recommend this shop to anyone.
Jennifer Amend
They have great service and work. Any mechanic who would drive to my house to help me with a question or concern is one I will continue to support. Thank you Gary Willie's for your patience with me and my questions.
Derek Oren
Thank you for helping me out in the middle of a snow storm! I appreciate you!
Kaiti Bohacek
Great people, brake problems and tire problems solved quickly and efficiently at a fair price. Nice people.
Terry Walker
They were very knowledgeable and got me back on the road quickly. Would definitely recommend!
Sawyer Walter
Highly recommend! Tyler was very helpful. Will definitely be back!
James Elliott
I have been going to Gary Wille's Auto Service and Tire Center for a couple years now for all my mechanical needs. They always do a great job fully explaining any work that needs to be done and you can trust that they have your best interests in mind when you take your car to them. I have never had any issues after numerous visits and would highly recommend them!
Kyle Clarke
Professional
Rick Marx
They are great highly recommend
Nicholas Lantz
Took my aging Malibu - 252,000 miles and aiming to get 1 more year out of it due to messed up car market - in for a routine oil change and got the usual thorough evaluation of my car = letting me know what to keep an eye on with it over the coming months.
Jeff Richgels
Always trustworthy service!
Ryan Brancel
Super easy to understand and kept me updated on every step. Will be coming back if anything else needs work.
DemonicUnicorn
5 stars 12-29-21 update to last years review. Extraordinary service 1 1/2 hour before closing. Spark plug wire cut (twice in less than a month) which caused other damage as a result. They took care of me right away. They still had one of the old uncut spark plug wires from my last visit. That and the other damage was fixed quickly and FREE of charge. Still driving from Madison for their excellent service. Wondering why there is no leave a review option this time.
Cat 56
This place is awesome! Called on Tueday, they got me in and had my car ready to go on Wednesday. Plus the owner himself, Dave, came and picked me up to get my car. This will be my go to shop whenever I'm in the area.
Mike Van Dan
Still the best around. Great service from a place you can trust!! I won't go anywhere else for my car maintenance and repair needs. The professionalism and attention to detail is outstanding. I keep my cars until their last gasp, and I trust Gary Willie's to keep them running well and tell me when it's time to let them go. Thanks for everything!
Karen Ludvigsen
Sent in my 2013 VW GTI which had a plethora of issues. They quickly diagnosed and quoted the repairs necessary. They worked with me on adjusting the quote to fit the repairs I needed most. The repairs were done very quickly, and the issues all seem resolved. Priced very reasonably, kind and helpful customer service, convenient and worked around my schedule for drop-off, pick-up and payment. All-in-all, the easiest and most painless auto repair experience I've had. 10/10 would recommend. 10/10 will use again. (Hopefully not needing to often.)
Noah Mayberry
As someone who knows little to nothing about cars, I had often struggled to feel like I could fully trust an auto service center, until I found Gary Wille's. Tyler, Hunter and the team are hands-down the most genuine and professional auto experts that I've ever had the pleasure of working with. Tyler even took the time to show me how I can check and keep my engine oil full. Gary Wille's is the real deal. They provide that trustworthy, detailed, caring expertise that everyone looks for. After a service, they send a detailed report and include pictures and explanations of their recommendations and your options. They have never tried to sell me on something I don't need and explain my options in clear, understandable language. I'll be a customer as long as I live in the area.
Matt Jurasewicz
This was my first experience, and I was blown away! Service was scheduled for 10-12 a.m., and when they realized it would be longer than than that, provided me with a loaner. They also compensated me for the delay. I received a detailed report of what was checked out. The young men I dealt with were extremely friendly and kind. I knew if Tom Stoehr could trust them with his business, so could I. I now have my new mechanic and I couldn't be happier! One more thing that's long overdue (because I can't figure out how to do a new review) . . . one day last summer, I showed up unannounced with my Can Am Spyder, as I needed the tire pressure reduced. They took care of it immediately and got me on my way. Can't beat the service, professionalism, and personal treatment that this business provides! Thank you! 3/22: Another great experience. Highly recommend!
Kay Bliefernicht
Cannot say enough good things about this place! Seriously. We called on a Friday morning for an issue we discovered Thursday evening. Gary Wille's men said bring it in, and checked out right away, let us know the problem within a few hours, and even gave us a loaner minivan to borrow (amazing). They also found another problem that should be addressed at some point, and reminded us to check with the dealer as it was likely under the warranty. Called dealer, no answer, left message. They repaired the first problem that day, no issues. We never heard from dealer before the shop closed, so we told Gary Wille's service man at closing time and told them to go ahead with the additional repair, so they could order whatever necessary parts and repair it on Monday. And we got to keep the burrowed van through weekend. Well, VW dealer calls just before 5pm on a Friday and says "Yes, it is under warranty." So, we called Gary Wille's shop (now closed) and leave message to not do the repair. Enjoy having their minivan for the weekend. Then, right away Monday, we call Gary Wille's again, and they are immediately aware of our message to not do the additional repair and had cancel the parts and let us know to come get my car whenever I can Monday (and bring their van back). Such a headache to have a car with a issue and in the shop, but they made it a painless experience! We will be forever customers!
Josh Shapiro
Tyler, Hunter and team are the BEST! They are so kind and patient with my 94 year old mother and take such great care of her car. Even though I don't live in Oregon, I take my car to them. I hope you will support them also.
Kathy Logan
Satisfactory
Ina Pillar
Excellent services and they took over Stoehr automotive. Will return.
Jenny Pulvermacher
Owner is a super nice guy. Glad to see them in a much bigger building. Great service at a awesome price.
James Walker
This was my first experience, and I was blown away! Service was scheduled for 10-12 a.m., and when they realized it would be longer than than that, provided me with a loaner. They also compensated me for the delay. I received a detailed report of what was checked out. The young men I dealt with were extremely friendly and kind. I knew if Tom Stoehr could trust them with his business, so could I. I now have my new mechanic and I couldn't be happier! One more thing that's long overdue (because I can't figure out how to do a new review) . . . one day last summer, I showed up unannounced with my Can Am Spyder, as I needed the tire pressure reduced. They took care of it immediately and got me on my way. Can't beat the service, professionalism, and personal treatment that this business provides! Thank you!
Kay Bliefernicht
I have two service appointments to comment on, one with my wife's vehicle and the other with my vehicle. My wife's vehicle required maintenance and repair and we received a detailed explanation of what needed to be done, and why. We also received numerous photographs identifying the problems. The work was extensive and my wife was given a free loaner vehicle to use. The staff were very friendly, polite and professional. All services were completed in a timely manner. Very well done! My experience involved a routine oil change and tire rotation. I was also impressed with the friendly and professional manner in which staff interacted with me, and was very satisfied with the cost. I have also read the Code of Ethics posted on the web site and applaud the transparency and professionalism. I am happy to support a local family-owned business and will return soon for an additional service.
Daniel Antolec
Great service and friendly employees. I will definitely be going back.
Erin Helvey
Great people easy to work with and fair pricing!
Kaleb Shafer
Thanks for taking time to check my low tire. I didn't have an appointment, stopped by and the staff was very helpful.
Lorraine
Friendly, honest, and did exactly what I was told would be done. Only place to have a vehicle fixed
Scott Riebe
Great place to take your vehicle for any reason.
Jason Klein
What a wonderful customer service experience I just had from Tyler, Hunter and the crew. I came in at 4:40pm on a Tuesday with my 8 year old and puppy in tow as my car decided to go on the fritz (thankfully near the shop). Even though it was end of the day, Tyler took great care of me and even found me a rental car (as all of theirs were out being used) as I had to pick another kid up by 6pm. It was such a relief to be taken care of so professionally and quickly. Then, to top it off, they found me the part that was needed (that all of us thought would take much longer-I wasn't sure when I'd be able to get my car done) and had me back in my car by 1pm on Thursday. Just tremendous service and turnaround. Thank you so much, guys. Oregon is lucky to have you as a business in our community.
Ryan Steel
As a mom with kids it's so nice to know I can trust these guys to take care of my van! The repairs and maintenance I choose to do was going to take about 2 days. They also found a ball joint they installed last year was showing early signs of failure and took care of it for me under warranty! They gave me a free loaner vehicle AND Tyler even uninstalled my kids car seats and re installed them in the loaner vehicle! All while taking great care to be sure my kids would be safe! That's service! Thank you so much for taking care of us!
Katelyn Nelson
Outstanding service and very professional. Tyler and the whole staff are very knowledgeable. I've been taking our cars there for a few years. I recently bought a new truck under warranty. The engine light came on so I stopped to see if they could tell me what was wrong. He plugged the computer in and told me free of charge. This is the only place I will take my vehicles (once the warranty expires.)
Jason Kundert
I have been taking my vehicles to this shop for several years. I have always been treated well and my vehicles have been done when they say it will be done. They focus on maintenance which in the long run has saved me from expensive car repairs. They work with your schedule making sure that if you need a loaner, you have it! Tyler, Hunter, Justin , Ryan and the rest of the crew are the best. I will not take my vehicle to anyone else!!
Peggy Packard
I have been bringing my car to Gary Willes since I bought it a little over two years ago. They have always been super nice and very helpful. Two weeks ago I brought my car in without an appointment because I had my check engine light on and Hunter and Tyler got my car in right away and we're able to tell me what the code was and how much it would be to fix. Very professional and kind. Always great work. I won't bring my car anywhere else for service.
Brooke Folmer
This was my first experience, and I was blown away! Service was scheduled for 10-12 a.m., and when they realized it would be longer than than that, provided me with a loaner. They also compensated me for the delay. I received a detailed report of what was checked out. The young men I dealt with were extremely friendly and kind. I knew if Tom Stoehr could trust them with his business, so could I. I now have my new mechanic and I couldn't be happier!
Kay Bliefernicht
An earnest and sincere shop I greatly enjoy dealing with. Dave, Tyler, and Hunter are great lead singers and their backup band of mechanics rock.
Bryan Tippens
I won't go anywhere else for my car maintenance and repair needs. The professionalism and attention to detail is outstanding. I keep my cars until their last gasp, and I trust Gary Willie's to keep them running well and tell me when it's time to let them go. Thanks for everything!
Karen Ludvigsen
I stopped in without an appointment to get some help with my vehicle. The staff were very helpful and polite and offered to help me right away. I am very thankful to have them in town!
Elizabeth Narveson
These guys are great! Went in (first time customer) with a side bubble on my tire and while inspecting the it Dave broke the news that I'd need 4 new tires (back 2 needed to go and the bubble was a front one). So we got everything scheduled for a Friday (it was Tuesday). Later that night they already inspected my car for issues they didn't see before (and there we a lot of them). Dave called and broke the news that if I got a majority of everything worked out that needed to be (tires, brakes, exhaust) it would be pretty pricey. He then said that he didn't want me to put all that money into a car that was on its last life. He put me first before his company. He could have taken my money and did the repairs, but he didn't. Instead he fixed the one tire to by me a couple of weeks so I could go car shopping. Great business, better people working there. He has a new customer for life.
Zach Hanley
They were nice enough to re bead my tire for $20
Dylan Bleicher
Big fan of this place - 10/10 recommend. They were very helpful and friendly. They were also up-front and honest about what they could/could not fix, and didn't string me along for added charges when they knew it wouldn't address the root of the issue (like other repair shops I've been to). Overall, the service was great, and the pricing was even better!
Emma Rigby
Wonderfully friendly as soon as I walked in the door. Came in for a check engine light but found quite a bit more work on our plate. They were so understanding and helped me make some step by step decisions. Very considerate of my pocket book. Giving the heave-ho to the dealerships. Coming here for anything car related I need from now on. AND they have loaner cars!! Great to know!!
Amy Gervasi
Car crapped out 90 miles from my house and was towed to Gary Willes. They were not able to recreate the issue and spent a few days trying to do so. They also inspected my car in detail and found numerous issues which they did correct at the same time as trying to recreate the issue I was having. After about a week, I did come pick up my car. During the ride home this original issue cropped up. I drove back to the garage and they jumped through hoops and immediately corrected the issue (tricky bad alternator - they did not even charge me labor!!!) in record time while I waited. Awesome customer service, very honest, and very detailed investigation and report of all other issues found with my car. Very happy and wish these guys were in Milwaukee. Go with these guys!
John Ahl
Simply phone call helped me solve my problem. Glad he asked me questions instead of just making an appointment for my car. Greatly appreciated
Lee Ann Dillman
A few weeks ago my car would not start, even with a jump. I called Gary Wille's, explained the problems, and they took it from there. They got my car to the shop, diagnosed the troubles, and had it repaired quickly, professionally and with superior workmanship and customer service. Last week I needed tires, so guess where I went for service and recommendations. Gary Wille's. They got me in as soon as I could make it and had the work done efficiently and expertly. They even got me a loaner car so I would not be stranded. Especially in this pandemic, this is a big deal! My thanks to Ryan, the Mechanic, and Tyler at the front desk. The most cost, and time effective work is the work that is done right the first time. Gary Wille's gets my thumbs up!
mitchel barry
Very thorough. The problems with my vehicle were documented with pictures which were shared via a link along with the recommended repairs. The link was followed by a phone call to discuss and approve the required repairs. The work was done in a timely manner, and everything was to my satisfaction. I will be returning in the future. Very courteous and knowledgeable.
Rick Johannes
The best experience I've had in a long time with an auto repair service. I thought I needed a new fuel pump for my vehicle but these honest, professional gentlemen informed me that my fuel gauge was not functioning and I just needed gas. I know of some places that would have installed a new fuel pump just to charge me more. Thank you for the honesty and giving me a real estimated time of completion! HIGHLY, HIGHLY, HIGHLY, RECOMMENDED!!!
Rob Robinson
Got my truck in and out in a timely manner and were great about all of the info that needed to be done
Mike Hawkey
They were awesome! Such great customer service! Will definitely be taking my car back for future repairs!
Rachel Meyer
Always had things done right the first time. Ok, they aren't the cheapest (but since when was that a good reason to go to a place?), but the zero hassle loaners and quality work are worth it. You do get what you pay for.
Eric Lubaczweski
Unconditionally recommended. Reasonable prices, top notch service, free loaners. They have every customer's name memorized, never EVER charge you for anything you don't specifically agree to, and estimates are to-the-cent accurate. They'll often suggest things beyond what you come in for, and remind you about routine maintenance, but never push you if you say no, Never try to sell you anything you don't need. You get a nice printed report on your vehicle when you go in for anything.
Bruce K
Thank you for showing me how my car should be taken care of! If you are looking for reliable mechanics these guys are your people! You guys rock!
Snap Off
The staff At Gary Willie's are professional, helpful, and friendly. They take a genuine interest in helping solve problems and explain the issue in a clear manner. I like being able to see "the problem" on the computer screen and having it explained to me. They provide great service and reasonable prices. Tyler and team are "super stars"
Christine Holmes
Tyler is my hero. Thanks!!
Jon Feuling
I have been using Gary Wille's to service my vehicles since I've moved to Oregon (5 years). Staff are professional, helpful and friendly. They offer electronic results from check-ups that I find to be very helpful. As long as I'm in Oregon I'll be using Gary Wille's!
Persephone3
We have always had a great experience at Gary's! It is really nice having a mechanic in town that you can trust. Those are very hard to come by! Gary's always goes above and beyond to help us and we really appreciate it. Tyler has amazing costumer service and is great to work with. They are honest and trustworthy. We would 100% recommended them.
Katie Schafer
Expectations were blown away by the job of these boys. My car has never stopped so well!
Maxwell Pillath
Have been going here for years. Great service and good quality repairs. Highly recommend them. Very honest and have never recommended things I don't need.
Karen Moriello
We've always been very happy with the service our vehicles have received!! And always in a timely manner. Thanks so much for always being there for us!
Diane Jones
Excellent service, very friendly staff.
Heidi Folmer Johnson
Honest and friendly family business. Repairs are suggested but they dont tell us we need them all done at once. They inform us of the condition of the vehicle, telling us what can wait vs what needs to be taken care of. When something should be repaired pictures are taken, to show you what needs repair. Will email it if you wish. If you have ever felt uncomfortable with the person at the sevice desk Tyler will put you at ease. We have moved to Madison, but still prefer going to Gary Willie's Auto & Tire in Oregon.
Cat 56
Excellent Customer Service! Wouldn't you know, flat tire on a Wednesday evening on the way home from work. I had plans to leave for the rest of week for a trip up north. Tyler had the spare tire on in 5 minutes and sent me on my way. Called on Monday, and he's got me a loaner set up for Tuesday! Pretty sure I stumbled on a gold mine for top notch service!
Nicole Holm
We just recently started taking our vehicles to Gary Wille's Auto and have been very impressed with the service we've received. They've provided comprehensive reviews of the vehicle conditions and laid out the options for us to decide on what we'd like done and what can slide for a while. Photo documentation is provided (by email and text message) of the items they've checked - something I've never received at other service centers. Prices are reasonable and communication is great.
William Wuellner
A local tire place that has very good service and reasonable prices.
Greg Fredericks
I had a broken valve stem on my tire, and needed the work done 30+ miles from my typical place. Thankfully I was pointed at Gary Willes by my good samaritan, and they were able to get it in same day and done by the time I needed to head home. They went above and beyond in my opinion, and have more than earned further business from me.
J Kranz
I want to thank Tyler and everyone at Gary Willes for getting my Ford Focus in and out in a timely fashion. Everyone was very courteous, knowledgeable, and professional. They even offered a loaner. I will definitely be referring other people.
Lee Anderson
This is a small family run shop. The owner was caring and sincere. He took a genuine interest in everyone that walked in the door. He took the time to explain things, and offer proactive advice. I?m definitely coming back and recommending him to friends and family.
J. Johnson
Thanks for the sound advice! I felt very comfortable with working with you. You have my trust.
Chad Wachtl
Highly recommend Gary Willie's to anyone who wants their car fixed without the BS. Keep reading to see why I feel their customer service is outstanding... Just like anyone else, I wanted to find a place that wouldn't push me to do unnecessary repairs or drain my wallet. My first visit was just for a tire leak check and oil change, but they created a full workup (with pictures) of recommendations they would make for my car repairs. They were clear about the urgency of each item and Tyler went through them with me in an educational manner - never pushy. He asked what my goal was with the car (which is 14 years old at this point) and how long I wanted to keep it. When I said I wanted to keep it as long as possible, he made clear recommendations on what he would do and let us go. We loved their communication, politeness, no BS business practices, and thorough look at our car. My husband and I decided to pull the trigger on all the recommended repairs to keep the car running smoothly. When I forgot to pick up my car by closing time on a Friday, Tyler called. I immediately realized I lost track of time and told him I could be there in 5 minutes (using the loaner car they gave me). He was not only INCREDIBLY gracious to my scatter-brained self, he took the time to ask if I was feeling better... My husband must have mentioned that I was sick the day before when dropping off the car. Either way, he remembered and it meant a lot. My husband and I are both business owners. THIS is the exact type of small touch and customer service that will absolutely make us loyal to Tyler and Gary Willie's for life! Thank you so much for keeping my car safe / running and for your kind customer service! If you're looking for a place to take your car, I honestly couldn't recommend them enough.
Cassie Baker
Very fast and friendly service. Would definitely recommend to anyone.
Mike Grainger
Great service. Thorough inspection.
Mitch Tanis
Good people. Great service!
Mike White
Friendly, knowledgeable, cute little dog, highly recommend!
Jacki Walker
Our family has been extremely pleased with our experience here. Family operated business which takes pride in what they do. From the moment I first walked in, I felt welcomed. I am always greeted with a warm smile. Tyler especially is an absolute pleasure. I am a motor sport enthusiast and could immediately tell they know their business. We will be coming back for years to come. I highly recommend them!
Jason Krueger
Old fashioned great service. I had a flat tire and low tire on the way to work. I pulled in and they looked at it right away. I ended up using their loaner car to get to work. I really appreciated the responsiveness of Tyler and David, which resulted in me being only slightly delayed getting to work. Great Service!
Dan Subach
SO HELPFUL! SO NICE! SO PROFESSIONAL! Thank you for your quick turnaround and amazing customer service!!!
Christian Keymolen
A true class act! Best customer service I have ever received. Bit just at a shop but literally EVER! This is backed up by their expert technicians doing what they do best! These guys are the best, bottom line.
Dillion Brian
The service was very thorough and their diagnostic email explaining what they looked at was outstanding. Tyler did a great job letting me know what was needed to be done right away and what could wait. The service was friendly and there wasn't a lot of pressure. I'll definitely be going back
Jim Caston
Always had great service, and direct honest advice. Recently, my wife took the minivan there as a horrible screech was coming from the front tire. In one minute they discovered a nut had been stored in the wheel by a stray squirrel. Instant fix and off you go!
Mark Pepoy
I had a flat tire yesterday while running errands in Stoughton. My car was towed to a mechanic in Stoughton that was unable to repair my tire. My vehicle was then towed to Gary Wille's. Tyler and staff were very prompt and professional to make sure my tire was replaced. I even received a call this morning to make sure the tire held air throughout the evening and morning today . Top notch service !
Krista Wilhelmson
Everyone at Gary Willes is great! I love how thorough the inspection was, and really appreciate the attention to detail and every update I received. it really put my mind at ease knowing my car was in such great hands.
Cassi R.
Speedy, efficient, courteous, reasonably priced. Couldn't ask for more
Mike Briggs
I have always had good service. I have been rescued by them when my car has been broke down. They either have given me a ride to where I needed to go or give me a loaner vehicle. The shop is always clean. The mechanics are up to date with continued education and my car has always been fixed right the first time. Highly recommend this shop.
Peggy S. Packard
Thanks so much for recycling my batteries, squeezing me in for a tail light bulb, and being so nice to my dog! He loved you all!
Meeka James
I need to tell y'all about my heroes today. My tires on my trailer were a bit low and it wasn't noticed until I got a full load of donated supplies on and things were squatting pretty hard. All the gas station air pumps were too weak for what I needed, so in Oregon, WI I found Gary Wille's Auto and Tire center. When I got there everyone was at lunch except sweet Misty. She was at the front desk. She said she could get the hose pulled out if I could back into the shop. As I was getting that done some of the guys came back from lunch. We talked about what I was doing in Wisconsin. I was here from Texas bringing horses up to family land and I was taking donations back for hurricane Harvey relief efforts. We talked about the devastation of the Texas coast and how the people in Oregon had already sent 5 semi trucks of supplies to Texas for relief. One asked if my truck needed anything and I remembered I really needed wipers and washer fluid. I had realized I was out while on the way up from TX. They went to fill the washer fluid and it was already full. Odd, the fluid wasn't working. Quickly they figured out it was the pump and before I knew it they'd called NAPA, went and got the part, replaced it, put new wipers on, topped off my oil and had all my ties aired up to the right pressure. This was all in about 30min. I was so thankful. When I asked how much I owed them, they said "nothing, you get this stuff safely to Texas. You are doing a great thing and we are glad to help." When I begged them to at least let me give them money for the part, they refused. These here, these are good people. Thank y'all so much. I can't tell you how moved I was by your generosity and caring nature as you went over my rig like I was a family member you were sending off.
Ryan Jennifer Skinner
Recently we had both of our vehicles serviced @ Gary Wellies Auto and tire center. The vehicle we were driving had a smell of burning rubber, and being unfamiliar with the area we asked at the hardware store where was a good auto repair center. They told us Gray Wellies was a good place to get our car repaired. Tyler the service manager looked at the car and said they could fix but since it was Friday they would not be able to do it until Monday. They gave us a detailed list of what was wrong with it. The car was ready on the promised day. We were so impressed with their service that we took our other vehicle to them to have the breaks repaired. Being dog people Bailey made a good impression on us. We were impressed at the quality of the work. Dave the owner, Tyler, Misty and the employees had a very professional attitude. We would recommend Gary Willies Auto & Tire to anyone.
Sandra Goldsmith
Highly recommend Gary Wille's Auto & Tire Center. Very professional and great service.
Lee Farrell Allen
I ABSOLUTELY recommend Gary Wille's Auto and Tire Service. They treated me with the utmost respect . I can't tell you how refreshing it is to deal with a business that values their integrity and reputation more than money. I get they are in business to make money, but they understand that there is a right way to make that profit, and I appreciate that very much!
Dan S.
I've been a customer of Gary Wille's Auto and Tire Center for nearly 20 years. I have ALWAYS been treated professionally and courteously. The service provided at Wille's is outstanding! I recommend them without reservation.
Jack B.
Exceptional customer service by Tyler and Hunter. Got my tire fixed quickly, reasonable pricing and you get to pet the cat too. Well done gentlemen. Quality experience, I recommend wholeheartedly. These young guys shake your hand, look you in the eye, and get things done. The old fashion way.
Bert F.
I've had my vehicle serviced exclusively at Gary Wille's for the last two years. Tyler is always very friendly and even calls me by name the moment I walk through the door. They're very practical and fair with their recommended maintenance, telling you what you SHOULD have done, and what you NEED to have done. They've always checked with me prior to completing work if additional work is needed on my vehicle beyond what I brought it in for. I trust these guys completely. They've always met my expectations and they're a local small business which is a plus in my book.
Aaron Q.
After realizing I had a leak in my tire, I drove right to the shop and received amazing customer service! They were so friendly, efficient, and even gave me a loaner car to get back home while my car was being serviced. I had my car back promptly! I highly recommend Gary Wille's Auto & Tire Center!!
Michelle H.
I have never been treated so well before by an auto repair shop in my life. They went out of their way to help me in more than one way. They were extremely professional, knowledgeable, fair, and above all kind. They will have my business for life big or small. I truly appreciate these people so much.
Megan W.
Top notch customer service. Spent the time to educate me on my vehicle services and tires. This is refreshing rather then just getting handed a bill with no explanation. Highly Recommend
Johny W.
Got stranded on the side of the road outside of town. AAA recommended this place and I know why they did! Friendly service, let me rest inside with my dog, efficient at taking a look at my car. A+
Laura G.
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OUR REVIEWS
Thomas Beckwith, 04/12/2024This place is amazing. They treat you like a person. The people who work there are amazing and friendly. I have a BMW and I use to take it only to BMW of Madison. That will never happen again. They treated me bad and lost me as a customer. Highly recommend this place!!
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