GARY WILLE'S AUTO & TIRE CENTER > OUR SHOP > CODE OF ETHICS

608-835-7339 | 870 N Main Street

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Testimonials

Unconditionally recommended. Reasonable prices, top notch service, free loaners. They have every customer's name memorized, never EVER charge you for anything you don't specifically agree to, and estimates are to-the-cent accurate. They'll often suggest things beyond what you come in for, and remind you about routine maintenance, but never push you if you say no, Never try to sell you anything you don't need. You get a nice printed report on your vehicle when you go in for anything.

Bruce K, 11/17/2020
Thank you for showing me how my car should be taken care of! If you are looking for reliable mechanics these guys are your people! You guys rock!

Snap Off, 11/06/2020
The staff At Gary Willie's are professional, helpful, and friendly. They take a genuine interest in helping solve problems and explain the issue in a clear manner. I like being able to see "the problem" on the computer screen and having it explained to me. They provide great service and reasonable prices. Tyler and team are "super stars"

Christine Holmes, 11/06/2020
Tyler is my hero. Thanks!!

Jon Feuling, 11/03/2020
I have been using Gary Wille's to service my vehicles since I've moved to Oregon (5 years). Staff are professional, helpful and friendly. They offer electronic results from check-ups that I find to be very helpful. As long as I'm in Oregon I'll be using Gary Wille's!

Persephone3, 10/23/2020
Car & Truck Care, near Oregon, WI

Quick, efficient and great communication!

Andrea DeNure, 09/23/2020